Returns & Exchanges
At Guizio, we want you to be completely satisfied with your purchase. We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging and include the provided packing slip to ensure accurate processing.
Attach Shipping Label
Print the prepaid shipping label generated from our portal and affix it to the outside of your package, covering any previous tracking information.
Drop Off and Track
Take your package to the nearest authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
